Terms of Service

Brick is for real estate professionals. You must be at least 18 years old to hold an account.

• Give us accurate details, and keep them current.
• Keep your password secret. You are responsible for what happens in your account.
• If you think someone else has used your account, tell us immediately at support@brickai.to.

You must not use Brick to:

• Break a law, or a rule of your regulator or your board.
• Send spam, or email, texts or calls that the recipient did not agree to receive.
• Store or send content that is illegal, misleading, hateful, harassing, or that infringes the rights of another person.
• Collect personal information without the right to do so.
• Get access to another person's account, or to parts of Brick that are not yours.
• Scrape, copy or resell Brick or its data, or use bots to read it.
• Interfere with Brick, overload it, or try to get around its security.
• Copy, reverse engineer or build a competing product.

If you break these rules, we can remove the content, stop the messages, or suspend your account.

You own the data you put in Brick: your contacts, notes, deals, tasks, messages and files. You give us permission to use it only to provide Brick to you, to keep it secure, and to improve it. We can also use it to make aggregated, anonymized statistics that do not identify you or your clients.

We do not train our own AI models on your content. Our Privacy Policy tells you how we handle personal information.

We protect your data with administrative, technical and physical safeguards consistent with industry standards.

Your clients' personal information is your responsibility. You must have the right to collect it, to put it in Brick, and to use it the way you do.

We send email, texts and calls on your instruction. You are responsible for them, and for obeying the laws that apply to them. These include Canada's Anti-Spam Legislation (CASL), other anti-spam laws, and the do-not-call rules.

Brick records and transcribes every call you make or take with your Brick number, and makes an AI summary of it. You must tell the other person that the call is recorded, and get any consent the law requires.

• Get consent before you send a commercial message.
• Identify yourself in each message.
• Honour each request to unsubscribe or to stop.
• Do not call or text numbers on a do-not-call list without the right to do so.

If a carrier, a regulator or another person charges us a fine or a fee because of your messages, you must pay it back to us. We can stop your messages if we think they break the law or these terms.

Some features use AI to write text, answer questions or build your website. AI can be wrong. Read what it makes before you send, publish or rely on it. You are responsible for what you send and publish.

You can connect Brick to services from other companies, such as Google for email and calendar. Your use of those services is at your own risk, and their own terms apply. We are not responsible for them, and they can change or stop a service at any time. When that happens, a Brick feature that depends on it can stop working.

You are responsible for what you publish on your website and your link page. You must have the right to use each photo and text, and you must obey the advertising rules of your regulator and your brokerage.

When you buy or connect a domain, you are its registrant. The registrar's terms also apply to it.

We give your website standard Terms of Use and a Privacy Policy. You are its operator: review them, and tell us if your brokerage needs changes.

Some features will show listing data that PropTx Innovations Inc. ("PropTx") supplies through its IDX data feed ("IDX Data"). When you use them, you agree to these conditions:

• You appoint Brick as your service provider, and you authorize PropTx to send your IDX data feed to us.
• You stay a member in good standing of your board and registered under the Trust in Real Estate Services Act, 2002. You tell us immediately if you change brokerage.
• If you change brokerage, your feed ends until you sign a new IDX Data Agreement that the Broker of Record of your new brokerage approves.
• If you close your account, or no longer use us for your website, your feed through us ends.
• Your Broker of Record approves each website address that shows IDX Data, and each change to it, before it shows IDX Data. You can have at most 3 such addresses.
• You do not add listings that are not in the IDX Data, and you do not change the content of the IDX Data.
• You do not export IDX Data, copy it to another place, or put it into an AI tool.
• You tell us at once about a security problem or an unauthorized use of IDX Data.
• You treat personal information in IDX Data as personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA).
• When PropTx suspends or ends your feed, we stop using IDX Data and delete it within 7 days, and we confirm this to PropTx in writing. You do the same for any copy of IDX Data you hold. We do not refund fees when this happens.
• You cooperate with each audit by PropTx or your board.
• The IDX Data is supplied "as is". It belongs to PropTx, the Toronto Regional Real Estate Board (TRREB) and the other Ontario real estate boards that license their listing content to PropTx.
• You do not say or suggest that you, or Brick, are affiliated with PropTx.
• PropTx can change its requirements at any time without notice. The changed requirements then apply to you.
• If you break these conditions, you must defend us and pay us back for any claim, loss or cost, including any amount that PropTx, TRREB or a real estate board claims from us under the IDX Data Agreement because of what you did.

Paid features and domains cost the price we show you when you buy them, plus tax.

A domain renews automatically each year, and we charge you for the renewal, until you turn off renewal.

We can change our prices. We will tell you by email before a new price applies to you.

You can delete your account at any time, in Settings.

We can suspend or end your account if you break these terms, if the law requires it, or if we stop providing Brick.

We can also suspend your account to protect Brick, other users or the public, for example when your account is compromised. We tell you why, when we can.

If we end your account for a reason other than a breach of these terms, you can ask for a copy of your contacts. Write to us within 30 days after your account ends. If we end your account because you broke these terms, we do not give you a copy.

We never export IDX Data, and we keep it separate from other listing data. We delete IDX Data within 7 days after your IDX data feed ends.

We provide our service "as is" and "as available". We do not promise that it will always work, that it has no errors, or that its data, including listing data and AI output, is correct or complete. To the extent the law allows, we give no other warranty, express or implied.

To the extent the law allows, we are not liable for indirect, special or consequential loss, or for lost profits, lost revenue or lost data.

Our total liability to you for all claims is limited to the greater of the fees you paid us in the 12 months before the claim, and CA$100.

Nothing in these terms limits a right that the law gives you and that a contract cannot remove.

You must defend us and pay us back for any claim, loss, fine or cost that comes from your content, your messages, your use of listing data, or your breach of these terms or of the law.

We can change these terms. We tell you about a change by posting it on this page, by email, or in another way. If you continue to use Brick after we post a change, you agree to the changed terms.

The laws of Ontario and the federal laws of Canada apply to these terms. Only the courts in Toronto, Ontario can decide a dispute about them. There is no arbitration.

These terms and our Privacy Policy are the full agreement between you and us. If a court finds that part of these terms is not valid, the rest stays in effect. If we do not enforce a term, we can still enforce it later. We can transfer these terms to a company that acquires Brick.

• We own Brick and its software. We give you a right to use it while your account is open.
• You cannot transfer these terms without our written permission.
• We are not responsible for delays or failures caused by events we cannot reasonably control.
• We send notices to your account email. You send them to support@brickai.to.
• The sections on your data, fees, disclaimers, liability, your responsibility to us, and law continue after your account ends.
• We can change or remove features. If we remove a feature you pay for, we tell you 30 days before.
• If you send us ideas, we can use them with no obligation to you. Early access features can change or stop at any time.

Brick AI Technologies Inc.
2967 Dundas St. W. #2026
Toronto, Ontario M6P 1Z2
Canada
support@brickai.to

Send privacy questions to security@brickai.to.